Part of the BPP Education Group
+44 207 907 1120Microsoft - MCSA: Office 365 & MCSE: Productivity (Skype for Business 2015)
Overview
On this accelerated MCSA: Office 365 & MCSE: Productivity course, you will learn the skills to install, configure and manage Office 365 in a business environment. You will also enhance your skills across Skype for Business 2015 - 40% faster than with traditional training.
During the first part of the course, develop the skills and take the exams necessary to achieve the MCSA: Office 365. You will then complete your route to achieving the MCSE: Productivity by training on Skype for Business and passing the relevant elective exam.
Your experienced Microsoft Certified Trainer will immerse you in Microsoft Official Curriculum. Combined with our Lecture | Lab | Review technique, you'll learn both theoretical and practical skills that will help you retain information faster. You'll also develop the hands-on skills needed to apply your new knowledge in the work place, including:
- Enabling and Managing Office 365
- Core Solutions of Microsoft Skype for Business 2015
You'll be prepared for and sit the following exams at the Firebrand Training Centre during the course. This is covered by your Certification Guarantee.
- Exam 70-346: Managing Office 365 Identities and Requirements
- Exam 70-347: Enabling Office 365 Services
- Exam 70-334: Core Solutions of Microsoft Skype for Business 2015
Earning an MCSE: Productivity certification will qualify you for a role in network and computer systems administration.
Benefits
Firebrand Training deliver accelerated courses as a Microsoft Learning Partner. You‚ll get exclusive benefits including:
- Expert instruction from a Microsoft Certified Trainer (MCT)
- Microsoft Official Curriculum (MOC)
- Official Microsoft Practice Tests
- Testing at the Firebrand Training centre during the course - walk away certified
Seven reasons why you should sit your course with Firebrand Training
- Two options of training. Choose between residential classroom-based, or online courses
- You'll be certified fast. With us, you’ll be trained in record time
- Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
- Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
- You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
- * For residential training only. Doesn't apply for online courses
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
Curriculum
20347A: Enabling and Managing Office 365
Module 1: Planning and provisioning Microsoft Office 365
This module reviews the features of Office 365 and identifies recent improvements to the service. Also it describes how to configure an Office 365 tenant and plan for a pilot deployment.
Lessons
- Overview of Office 365
- Provisioning an Office 365 tenant
- Planning a pilot deployment
Lab : Provisioning Office 365
- Configuring an Office 365 tenant
- Configuring a custom domain
- Exploring the Office 365 administrator interfaces
Module 2: Managing Microsoft Office 365 users and groups
This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.
Lessons
- Managing user accounts and licenses
- Managing passwords and authentication
- Managing security groups in Office 365
- Managing Office 365 users and groups with Windows PowerShell
- Configuring administrative access
Lab : Managing Office 365 users and passwords
- Managing Office 365 users and licenses by using the Office 365 admin center
- Managing Office 365 password policies
Lab : Managing Office 365 groups and administration
- Managing Office 365 groups
- Managing Office 365 users and groups by using Windows PowerShell
- Configuring delegated administrators
Module 3: Configuring client connectivity to Microsoft Office 365
This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. Also this teaches you how to configure different types of Office 365 clients.
Lessons
- Planning for Office 365 clients
- Planning connectivity for Office 365 clients
- Configuring connectivity for Office 365 clients
Lab : Configuring client connectivity to Office 365
- Configuring DNS records for Office 365 clients
- Running the Office 365 connectivity analyser tools
- Connecting Office 2016 clients
Module 4: Planning and configuring directory synchronisation
This module describes how to plan and configure directory synchronisation between Azure AD and on-premises AD DS.
Lessons
- Planning and preparing for directory synchronisation
- Implementing directory synchronisation by using Azure AD Connect
- Managing Office 365 identities with directory synchronisation
Lab : Planning and configuring directory synchronisation
- Preparing for directory synchronisation
- Configuring directory synchronisation
- Managing Active Directory users and groups
Module 5: Planning and deploying Office 2016 ProPlus
This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.
Lessons
- Overview of Office 365 ProPlus
- Planning and managing user-driven Office 365 ProPlus deployments
- Planning and managing centralised deployments of Office 365 ProPlus
- Office telemetry and reporting
Lab : Deploying Office 365 ProPlus
- Preparing an Office 365 ProPlus managed installation
- Managing user-driven Office 365 ProPlus installations
- Managing Centralised Office 365 ProPlus installations
Module 6: Planning and managing Exchange Online recipients and permissions
This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.
Lessons
- Overview of Exchange Online
- Managing Exchange Online recipients
- Planning and configuring Exchange Online permissions
Lab : Managing Exchange Online recipients and permissions
- Configuring Exchange Online recipients
- Configuring delegated administration
Module 7: Planning and configuring Microsoft Exchange Online services
This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.
Lessons
- Planning and configuring email flow in Office 365
- Planning and configuring email protection in Office 365
- Planning and configuring client access policies
- Migrating to Exchange Online
Lab : Configuring message transport in Exchange Online
- Configuring message transport settings
Lab : Configuring email protection and client policies
- Configuring email protection
- Configuring client access policies
Module 8: Planning and deploying Skype for Business Online
This module describes how to plan and implement the Skype for Business Online deployment. Also it describes how to plan voice integration with Skype for Business Online.
Lessons
- Planning and configuring Skype for Business Online service settings
- Configuring Skype for Business Online users and client connectivity
- Planning voice integration with Skype for Business Online
Lab : Deploying Skype for Business Online
- Configuring Skype for Business Online organisation settings
- Configuring Skype for Business Online user settings
- Configuring a Skype Meeting Broadcast
Module 9: Planning and configuring SharePoint Online
This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. Also it describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.
Lessons
- Configuring SharePoint Online services
- Planning and configuring SharePoint site collections
- Planning and configuring external user sharing
Lab : Configuring SharePoint Online
- Configuring SharePoint Online settings
- Creating and configuring a SharePoint Online site collection
- Configuring and verifying external user sharing
Module 10: Planning and configuring an Office 365 collaboration solution
This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.
Lessons
- Planning and managing Yammer Enterprise
- Planning and configuring OneDrive for Business
- Configuring Office 365 groups
Lab : Planning and configuring an Office 365 collaboration solution
- Configuring a Yammer Enterprise
- Configuring OneDrive for Business
- Configuring Office 365 groups
Module 11: Planning and configuring Rights Management and compliance
This module describes the compliance features in Office 365 and explains how to manage them. Also it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally it discusses the security features in Office 365.
Lessons
- Overview of the compliance features in Office 365
- Planning and configuring Azure Rights Management in Office 365
- Managing the compliance features in Office 365
Lab : Configuring Rights Management and compliance
- Configuring Rights Management in Office 365
- Configuring compliance features
Module 12: Monitoring and troubleshooting Microsoft Office 365
This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.
Lessons
- Troubleshooting Office 365
- Monitoring Office 365 service health
Lab : Monitoring and troubleshooting Office 365
- Monitoring Office 365
- Monitoring service health and analysing reports
Module 13: Planning and configuring identity federation
This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.
Lessons
- Understanding identity federation
- Planning an AD FS deployment
- Deploy AD FS for identity federation with Office 365
- Planning and implementing hybrid solutions (Optional)
Lab : Planning and configuring identity federation
- Deploying Active Directory Federation Services (AD FS) and Web Application
- Configuring federation with Office 365
- Verifying single sign-on (SSO)
MOC 20334: Core Solutions of Microsoft Skype for Business 2015
Module 1: Design and Architecture of Skype for Business Server 2015
This module describes the high-level components and features of Skype for Business 2015. It also describes how to work with Skype for Business administrative tools, the main components of Skype for Business Online, and coexistence with on-premises Skype for Business Server 2015 servers.
Lessons
- Overview of Skype for Business Components and Features
- Introduction to the Skype for Business Administrative Tools
Lab : Designing and Publishing a Skype for Business Server Topology
- Designing and Creating the Topology
- Updating the Topology for the New York Site
After completing this module, students will be able to:
- Describe the high-level components and features of Skype for Business 2015.
- Work with Skype for Business administrative tools.
Module 2: Installing and Implementing Skype for Business Server 2015
This module explains the external dependencies for Skype for Business Server. It describes the Session Initiation Protocol (SIP) domain requirements to ensure a successful implementation. This module also explains how to install Skype for Business Server, and it describes how Skype for Business Server integrates with Exchange Server and Microsoft SharePoint Server.
Lessons
- Server and Service Dependencies
- Planning SIP Domains
- Installing Skype for Business Server
- Integrating Skype for Business Server with Exchange Server and SharePoint Server
Lab : Configuring DNS and Simple URLs for Skype for Business Server
- Configuring the Required DNS Records and Simple URLs for Skype for Business Server
Lab : Deploying Skype for Business Server
- Installing and Configuring Skype for Business Server
- Installing Skype for Business Server Certificates
After completing this module, students will be able to:
- Identify the external dependencies for Skype for Business Server 2015.
- Identify the SIP domain requirements to ensure a successful implementation.
- Install Skype for Business Server.
- Describe how Skype for Business Server integrates with Exchange Server and SharePoint Server.
Module 3: Administering Skype for Business Server 2015
This module explains how to administer and manage Skype for Business Server by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It also describes how to create useful Skype for Business scripts to automate processes. Additionally, it explains how to implement role-based access control (RBAC) in Skype for Business and how to use important Test cmdlets and tools to troubleshoot Skype for Business.
Lessons
- Using Skype for Business Server Control Panel
- Using the Skype for Business Server Management Shell
- Implementing Role-Based Access Control
- Using Test Cmdlets
- Tools for Troubleshooting Skype for Business
Lab : Using the Administrative Tools to Manage Skype for Business Server
- Installing the Skype for Business Administrative Tools on a Windows 10 Client
- Using Skype for Business Server Control Panel
- Using the Skype for Business Server Management Shell
Lab : Using the Skype for Business Troubleshooting Tools
- Using Skype for Business Server Management Shell Cmdlets to Create an RBAC Structure
- Using the Centralised Logging Service
- Performing a Network Capture by Using Message Analyser
After completing this module, students will be able to:
- Use Skype for Business Server Control Panel.
- Use the Skype for Business Server Management Shell.
- Implement RBAC in Skype for Business 2015.
- Use important test cmdlets.
- Use various tools to troubleshoot Skype for Business.
Module 4: Configuring Users and Clients in Skype for Business 2015
This module explains how to configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell. It then describes how to deploy Skype for Business clients and explains the sign-in, registration, and authentication process for Skype for Business clients. It also explains how to configure in-band policies and group policies. Finally, it explains how to manage the Skype for Business Address Book.
Lessons
- Configuring Users
- Deploying the Skype for Business Client
- Registration, Sign-In, and Authentication
- Configuring Skype for Business Client Policies
- Managing the Skype for Business Address Book
Lab : Configuring Users and Clients in Skype for Business 2015
- Enabling Users for Skype for Business by Using the Management Shell
- Troubleshooting a User Sign-In Issue
Lab : Configuring Policies and the Address Book in Skype for Business Server
- Configuring Client Policies
- Configuring the Address Book
After completing this module, students will be able to:
- Configure users by using Skype for Business Server Control Panel and the Skype for Business Server Management Shell.
- Deploy Skype for Business clients.
- Explain the registration, sign-in, and authentication process for Skype for Business clients.
- Configure in-band policies and Group Policies.
- Describe how to manage the Skype for Business Address Book.
Module 5: Configuring and Implementing Conferencing in Skype for Business 2015
This modules describes Skype for Business conferencing features and modalities. It explains how to integrate Skype for Business Server 2015 with Office Online Server. It also explains how to plan for conferencing bandwidth utilisation. Finally, it explains how to configure conferencing settings and policies.
Lessons
- Introduction to Conferencing in Skype for Business 2015
- Integrating Skype for Business Server and Office Online Server
- Bandwidth Planning
- Configuring Conferencing Settings
Lab : Installing and Configuring Office Online Server
- Installing Office Online Server
Lab : Configuring Conferencing in Skype for Business Server
- Configuring, Assigning, and Validating Conferencing Policies
After completing this module, students will be able to:
- Describe Skype for Business conferencing features and modalities.
- Integrate Skype for Business Server 2015 with Office Web Apps Server.
- Plan for conferencing bandwidth utilisation.
- Configure conferencing settings and policies.
Module 6: Implementing Additional Conferencing Options in Skype for Business Server 2015
This module describes the conferencing lifecycle and explains how to administer it. It then explains how to use conferencing and meeting policies. It also explains how to deploy dial-in conferencing and configure the infrastructure for Lync Room System. Finally, it explains how to configure large meetings and Skype Meeting Broadcast.
Lessons
- Overview of the Conferencing Lifecycle
- Designing and Configuring Audio/Video and Web Conferencing Policies
- Deploying Dial-In Conferencing
- Configuring an LRS
- Configuring Large Meetings and Skype Meeting Broadcasts
Lab : Implementing and Troubleshooting Conferencing Policy
- Creating and Editing Conferencing Policies
- Troubleshooting Conferencing Policies
Lab : Configuring Additional Conferencing Modalities
- Deploying Dial-In Conferencing
- Preparing for LRS Deployment
After completing this module, students will be able to:
- Administer the conferencing lifecycle.
- Configure conferencing and meeting policies.
- Deploy dial-in conferencing.
- Configure the infrastructure for Lync Room System (LRS).
- Configure large meetings and Skype Meeting Broadcast.
Module 7: Designing and Implementing Monitoring and Archiving in Skype for Business 2015
This module describes the Monitoring Service components in Skype for Business Server. It then describes archiving and explains how to design an archiving policy. Finally, it explains how to implement archiving.
Lessons
- Components of the Monitoring Service
- Overview of Archiving
- Designing an Archiving Policy
- Implementing Archiving
Lab : Implementing Monitoring
- Enabling Monitoring Reports
Lab : Implementing Archiving
- Enabling Skype for Business Server Archiving to Microsoft Exchange Server 2013
After completing this module, students will be able to:
- Describe Monitoring Service components in Skype for Business Server.
- Implement monitoring.
- Design an archiving policy.
- Implement archiving.
Module 8: Deploying Skype for Business 2015 External Access
This module describes the components for external access. It then explains how to configure external access policies and security, how to configure certificates, and how to configure reverse proxy. Additionally, this module describes how to configure Skype for Business Server 2015 for mobile clients. Finally, it explains how to design and configure federation in Skype for Business Server.
Lessons
- Overview of External Access
- Configuring External Access Policies and Security
- Configuring External Access Network and Certificates
- Configuring Reverse Proxy
- Designing Mobility in Skype for Business Server
- Designing Federation in Skype for Business Server
Lab : Designing and Implementing External User Access
- Defining the Edge Server in the Topology
- Installing and Configuring the Edge Server
Lab : Installing the Components for External Users
- Installing and Configuring Reverse Proxy
- Validate External Messaging
After completing this module, students will be able to:
- Identify the components for external access.
- Configure external access policies and security.
- Configure external access network and certificates.
- Configure reverse proxy.
- Configure Skype for Business Server 2015 for mobile clients.
- Design and configure federation in Skype for Business Server.
Module 9: Implementing Persistent Chat in Skype for Business 2015
This module explains how to design a Skype for Business 2015 topology that includes Persistent Chat. It then explains how to deploy Persistent Chat in Skype for Business. Finally, it explains how to configure and manage Persistent Chat.
Lessons
- Designing a Persistent Chat Server Topology
- Deploying Persistent Chat Server
- Configuring and Managing Persistent Chat
Lab : Designing and Deploying Persistent Chat Server
- Configuring the Topology for Persistent Chat Server
- Installing Persistent Chat Server
- Registering a New Add-In
Lab : Configuring and Using Persistent Chat
- Configuring Chat Rooms and Policies
- Validating a Persistent Chat Deployment
- Troubleshooting Persistent Chat
After completing this module, students will be able to:
- Design a Skype for Business topology that includes Persistent Chat.
- Deploy Persistent Chat in Skype for Business.
- Configure and manage Persistent Chat in Skype for Business.
Module 10: Implementing High Availability in Skype for Business 2015
This module describes how to design and implement a high-availability solution for Front End Servers and Back End Servers in a Skype for Business Server environment. It also explains how to design and implement a high-availability solution for file stores, Edge Servers, Mediation Servers, Office Online server farms, and reverse proxy servers in a Skype for Business Server environment.
Lessons
- Planning for Front End Pool High Availability
- Planning for Back End Server High Availability
- High Availability for Other Component Servers
Lab : Pre-Lab Configuration
- Preparing for the Lab
Lab : Implementing High Availability
- Managing Front End Pools
- Configuring Hardware Load Balancing
After completing this module, students will be able to:
- Design and implement a high-availability solution for Front End Servers in a Skype for Business Server environment.
- Design and implement a high-availability solution for Back End Servers in a Skype for Business Server environment.
- Design and implement a high-availability solution for file stores, Edge Servers, Mediation Servers, Office Online Server farms, and reverse proxy servers in a Skype for Business Server environment.
Module 11: Implementing Disaster Recovery in Skype for Business 2015
This module describes the disaster recovery options in Skype for Business Server, such as Front End pool pairing and Persistent Chat Server stretched pools. It then explains how to implement disaster recovery in Skype for Business Server. Additionally, it describes the disaster recovery options for Persistent Chat, the Central Management store, the Location Information Service (LIS) database, and user data.
Lessons
- Disaster Recovery Options in Skype for Business Server
- Implementing Disaster Recovery in Skype for Business Server
- Additional Disaster Recovery Options in Skype for Business Server
Lab : Implementing and Performing Disaster Recovery
- Configuring Pool Pairing
- Perform Pool Failover and Failback
After completing this module, students will be able to:
- Describe disaster recovery options in Skype for Business Server.
- Implement disaster recovery in Skype for Business Server.
- Describe the disaster recovery options for Persistent Chat, the Central Management store, the Location Information Service (LIS) database, and user data.
Module 12: Integrating with Skype for Business Online
This module describes Skype for Business Online features. It then explains how to prepare an on-premises environment for a hybrid Skype for Business deployment. It also explains how to configure a hybrid Skype for Business deployment.
Lessons
- Overview of Skype for Business Online
- Preparing for a Hybrid Skype for Business Deployment
- Configuring a Hybrid Skype for Business Environment
Lab : Designing a Hybrid Skype for Business Deployment
- Designing the Hybrid Skype for Business Environment
After completing this module, students will be able to:
- Describe Skype for Business Online features.
- Prepare an on-premises environment for a hybrid Skype for Business deployment.
- Configure a hybrid Skype for Business deployment.
Module 13: Planning and Implementing an Upgrade to Skype for Business Server 2015
This module describe how to plan a side-by-side migration from Lync Server 2010 and Lync Server 2013 to Skype for Business Server 2015. It also explains how to perform an in-place upgrade from Lync Server 2013 to Skype for Business Server.
Lessons
- Overview of Upgrade and Migration Paths
- Migrating to Skype for Business 2015
- In-Place Upgrade to Skype for Business Server 2015
Lab : Performing an In-Place Upgrade of Lync 2013 to Skype for Business
- Install Skype for Business Administrative Tools
- Performing In-Place Upgrade from Lync Server 2013 to Skype for Business Server 2015
After completing this module, students will be able to:
- Describe the supported migration and upgrade paths for Skype for Business Server.
- Perform an in-place upgrade of Lync Server 2013 to Skype for Business Server.
- Describe how to manage the user experience during an upgrade.
Exam Track
You'll sit the following exams during the course at the Firebrand Training centre. Which are covered by your Certification Guarantee :
Exam 70-346: Managing Office 365 Identities and Requirements
You'll be tested on the following subject areas during the exam:
- Provision Office 365 (15-20%)
- Plan and implement networking and security in Office 365 (15-20%)
- Manage cloud identities (15-20%)
- Implement and manage identities by using Azure AD Connect (15-20%)
- Implement and manage federated identities for single sign-on (SSO) (15-20%)
- Monitor and troubleshoot Office 365 availability and usage (15-20%)
Exam 70-347: Enabling Office 365 Services
You'll be tested on the following subject areas during the exam:
- Manage clients and end-user devices (20-25%)
- Provision SharePoint Online site collections (20-25%)
- Configure Exchange Online and Skype for Business Online for end users (20-25%)
- Plan for Exchange Online and Skype for Business Online (20-25%)
- Configure and Secure Office 365 services (20-25%)
Exam 70-334: Core Solutions of Microsoft Skype for Business 2015
This exam will measure you on the following skills:
- Plan and design Skype for Business (35-40%)
- Deploy and configure Skype for Business (30-35%)
- Manage and troubleshoot Skype for Business (30-35%)
What's Included
Included:
- MOC 20347A: Enabling and Managing Office 365
- MOC 20334B: Core Solutions of Microsoft Skype for Business 2015
Your accelerated course includes:
- Accommodation *
- Meals, unlimited snacks, beverages, tea and coffee *
- On-site exams **
- Exam vouchers **
- Practice tests **
- Certification Guarantee ***
- Courseware
- Up-to 12 hours of instructor-led training each day
- 24-hour lab access
- Digital courseware **
- * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
- *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.
Prerequisites
Before attending this course you are required to have a minimum of two years experience in:
- Administering Windows Server 2012 or Windows Server 2008 R2
- Working with Active Directory and AD DS
- Working with name resolution, including Domain Name System (DNS)
You are also required to have experience working with and an understanding of the following:
- Certificates, including public key infrastructure (PKI) certificates
- Windows PowerShell command-line interface
- Data networks and telecommunications standards and components
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
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Course Dates
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